Today’s customers don’t just hope for fast support—they expect it. According to HubSpot’s 2024 State of Customer Service Report, 21% of people want their support issue resolved immediately, and nearly half expect answers within just a few hours.
That’s a lot of pressure on your team—especially if they’re buried in a sea of “How do I reset my password?” tickets while juggling complex customer needs.
This is where AI support can shine. With HubSpot’s AI Customer Service Agent (code-named Breeze), you can deliver 24/7, on-brand support for routine inquiries—without adding strain to your team. In fact, 91% of customer success leaders now consider AI chatbots effective at improving service.
At Pivot, we’ve seen this firsthand. As a 5-star rated HubSpot Solutions Partner, we help clients streamline their service operations with tools like Breeze—and the impact is truly transformative.
Read MoreDeliver faster resolutions, free up your agents, and give customers the quick answers they expect—with a little help from AI.
Discover how HubSpot’s Prospecting Agent automates contact research, outreach, & follow-up. Learn how Pivot rolls it out without losing the human...
Running webinars, roundtables, or live events? HubSpot just made it a lot easier to tie those efforts to revenue—and Pivot is here to help.
Smarter automation, cleaner CRM data, and reporting you can trust—see how HubSpot Ops Hub helps teams work faster and fix less.
AI search is changing how customers find businesses. Learn to optimize for AI-driven search and ensure your brand gets seen before competitors do.
Centralize your business through Integrations and APIs
Looking to create high-impact content that will resonate with your audience? These 7 steps will help you become a better business writer. Read the...
Ready to ditch your Rolodex and go digital with your client relationship management? Find out how HubSpot's CRM can support your sales enablement...
Each month we'll send you stuff we've learned or find interesting. Usually about HubSpot and B2B sales and marketing, sometimes about cats and corgis.
Privacy Note: We respect your privacy. Your information will not be shared with any third party and you can unsubscribe at any time.